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Quest Quest - User Privacy & Security Policy

Privacy Policy for

Effective Date: 15-02-2025

Welcome to the Privacy Policy for . This policy outlines our practices regarding the collection, use, storage, protection, and disclosure of your personal information in connection with our social casino platform. Our platform is designed solely for entertainment purposes using virtual currency and does not involve any real money or transactions involving real money. Users cannot purchase virtual currency with real funds, nor do we provide any means for depositing real money or converting virtual currency to real-world monetary value.

We are committed to ensuring that your privacy is respected and protected. This document details the practices we have in place to safeguard your personal information, as well as your rights regarding access, correction, and deletion of that information. The policy has been drafted in accordance with the applicable data protection laws and regulatory guidelines, including the General Data Protection Regulation (GDPR) applicable within the jurisdiction of Great Britain, ensuring that we adhere to current legal standards.

Data Collection and Use of Personal Information

At , we collect personal data only when it is strictly necessary for the proper functioning of our social casino platform. The categories of data we may collect include:

  • Account registration details such as username, password, and email address.
  • Information provided by you voluntarily, including preferences and selections on our platform.
  • Usage data regarding how you navigate and interact with our platform.
  • Technical data such as IP addresses, browser types, device information, and other web analytics.

Please note that since our platform operates as a social casino with virtual currency only, no real monetary transactions are involved. Users are not allowed to deposit real money, and all currency within our platform is virtual. This fundamental aspect of our service underscores our commitment to providing a purely recreational experience without the complexities of financial transactions.

Information collected is utilized solely for the purposes of enhancing your experience, ensuring security, and maintaining the reliability and efficiency of our platform. Additionally, your data assists us in improving our services by analyzing trends and understanding user preferences.

Compliance with Data Protection Regulations

We are fully committed to complying with all applicable data protection laws and regulations. This Privacy Policy is designed in accordance with the General Data Protection Regulation (GDPR) provisions that apply in Great Britain. Even though our business does not involve direct financial transactions, we recognize that your personal data requires the same degree of protection and respect.

The rights provided under the GDPR include:

  • The right to access your personal information.
  • The right to request the correction of inaccurate or incomplete information.
  • The right to request the deletion or erasure of your personal data, subject to certain legal obligations.
  • The right to data portability – receiving your data in a structured, commonly used, and machine-readable format.
  • The right to object to or restrict our processing of your personal information.

Should you wish to exercise any of these rights, you may submit a request at any time. We will process your request as soon as possible, taking into account our legal obligations and the necessary verification procedures to protect your data.

Virtual Currency and Gaming Experience

A key feature of our platform is the use of virtual currency. It is important to emphasize that:

  • All currency used within our platform is entirely virtual and holds no real monetary value.
  • There is no option for purchasing virtual currency with actual funds or making real currency transactions.
  • The platform is strictly for entertainment purposes, and players engage with virtual credits while playing various casino-style games.

This policy is designed to ensure transparency with our users by clarifying that no genuine financial exchanges take place on our platform. We are dedicated to maintaining a fair and secure environment where entertainment is provided without the complexities or risks associated with real-money betting.

Data Retention and Storage

We retain your personal data for as long as is necessary to provide you with our services or until such time as you request deletion or withdraw consent as provided under applicable law. The retention period may vary according to:

  • The purpose for which the data was originally obtained;
  • Legal and regulatory requirements;
  • Our ongoing efforts to improve service quality and provide a secure environment.

Once your personal information is no longer required, it will be securely deleted or anonymized, ensuring that sensitive information is not retained longer than necessary.

Cookie and Tracking Technologies

uses cookies and similar tracking technologies to provide, operate, and improve our services. These technologies help us understand how you use our platform, allowing us to optimize your experience and serve personalized content and advertisements in accordance with current advertising policies.

Cookies are small data files stored on your device that contain anonymous information pertaining to your browsing activity. The types of cookies we use include:

  • Essential Cookies: Necessary for the operation of our site. Without these cookies, certain features, including secure areas of the platform, cannot function properly.
  • Performance and Analytics Cookies: Help us monitor and improve performance by collecting information on how visitors use our site. This data is anonymous and used solely for optimization purposes.
  • Advertising and Marketing Cookies: Used in compliance with advertising guidelines to deliver relevant advertisements. These cookies help us measure campaign effectiveness and target content to your interests.

While you can control cookie settings through your browser preferences, please note that disabling cookies may affect certain functionalities of our platform. For further details on managing your cookie preferences, please refer to your browser’s help documentation.

Data Security and Protection

The security of your personal data is paramount at . We have implemented appropriate technical and organizational measures designed to protect your data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

Our data security protocols include, but are not limited to:

  • Encryption of data both in transit and at rest.
  • Implementation of secure authentication and access controls.
  • Regular security assessments and updates to our systems.
  • Restricting access to personal data to authorized personnel only.

Despite our best efforts, please be aware that no security measures are absolute. Should any breach regarding your personal data occur, we will act in accordance with applicable legal requirements and promptly notify affected users.

User Rights: Access, Correction, and Deletion

recognizes and respects your rights with regard to your personal data. In line with relevant data protection legislation, you have the right to:

  • Access: You may request access to any personal data we hold about you, including details as to how it is processed.
  • Correction: If you identify any inaccuracies in your personal data, you have the right to request corrections as needed.
  • Deletion: You may request the deletion of your personal information, and we will comply unless we are legally obligated to retain the information. This includes, but is not limited to, data processed solely for statistical or trend analysis purposes, which will be anonymized where possible.
  • Objection and Restriction: You are entitled to object to or request restrictions on certain processing activities. If requested, we will work with you to limit the use of your personal data.

To exercise any of these rights, please submit a formal request. We will verify your identity prior to processing the request and endeavor to respond within the statutory time limits as required by law.

Third-Party Disclosures and Service Providers

At , your personal data is processed solely for the purpose of providing and improving our services. We do not sell, trade, or otherwise transfer your personal information to outside parties except as provided in this policy.

Certain service providers and partners may be granted limited access to your data strictly for performing functions on our behalf, such as hosting, analytics, and customer support. These third parties are contractually required to safeguard your information and use it solely for the designated purposes. Any data transfers made in this context will comply with the relevant data protection regulations.

Consent and Policy Modifications

By using our platform, you consent to the practices described in this Privacy Policy. In the event of any material changes to our data handling practices or this policy, we will update the content accordingly and notify users by prominent notice on the platform.

We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.

Contact and Further Information

Should you have any questions or concerns regarding this Privacy Policy or our data protection practices, please feel free to reach out via the designated feedback mechanism available on our platform. We value your feedback and are committed to addressing any issues regarding data security or privacy.

Please note that while we strive to accommodate all user inquiries regarding privacy matters, certain requests may be subject to further verification processes before any action can be taken.

Miscellaneous Provisions

This Privacy Policy forms part of the terms and conditions under which we operate our social casino platform. We reserve the right to amend or update this policy at any time in accordance with legal requirements, industry standards, or as necessary to reflect changes in our data practices.

The headings and subheadings used within this policy are for convenience only and do not affect the interpretation of the contents. Should any provision in this document be found invalid or unenforceable, such provision shall be severed and the remainder of the policy will continue to be in full force and effect.

In using , you confirm that you have read and understood the contents of this Privacy Policy and agree to be bound by its terms. Your continued patronage of our services will be considered as acceptance of any future modifications to this policy.

Final Remarks

At , we are committed to maintaining transparency in our data practices and ensuring that our users feel secure when accessing and using our social casino platform. Our goal is to provide a fun, engaging, and safe environment where the virtual gaming experience is enjoyed without the complexities of financial transactions. Remember, every element of our service, from virtual currency to game play, is designed strictly for entertainment purposes.

We appreciate the trust you place in us when using our platform and remain dedicated to protecting your privacy. As we continue to evolve our services, our ongoing commitment is to adhere to the strict data protection and privacy standards set forth by applicable regulations.

Thank you for taking the time to read our Privacy Policy. Your privacy and security are of utmost importance to us, and we pledge to uphold the highest standards in safeguarding your personal information in every aspect of our service.

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